Refund Information
Refund Policy
Last updated: January 21, 2026
1. DIGITAL PRODUCT NATURE
Our products are digital downloads (beats/instrumentals). Due to the instant-delivery nature of digital products and the inability to "return" a downloaded file, we have a strict but fair refund policy.
2. GENERAL POLICY
All sales are generally considered final once the beat has been downloaded. We cannot offer refunds simply because you changed your mind or no longer need the beat.
3. WHEN WE WILL ISSUE REFUNDS
We may approve refund requests in the following situations:
TECHNICAL ISSUES:
- Files are corrupted and cannot be played
- Download links are not working (and we cannot resolve the issue)
- Wrong files delivered (different beat than purchased)
DUPLICATE PURCHASES:
- You accidentally purchased the same beat twice
- System error caused multiple charges
BEAT QUALITY ISSUES:
- Beat is significantly different from the preview
- Files are incomplete or missing components listed in license
4. WHEN WE CANNOT OFFER REFUNDS
We cannot process refunds in these situations:
- You simply changed your mind
- You found a beat you like better elsewhere
- You cannot sell/release the song you made
- Your music project was cancelled
- You didn't read the license terms before purchase
- More than 14 days have passed since purchase
- The beat has already been used in released music
5. EXCLUSIVE LICENSE PURCHASES
Exclusive license purchases are NON-REFUNDABLE once:
- The beat has been removed from our store
- The files have been downloaded
- More than 24 hours have passed since purchase
This is because exclusive purchases permanently remove the beat from sale, affecting our business.
6. HOW TO REQUEST A REFUND
To request a refund:
1. Contact us within 14 days of purchase
2. Include your order number
3. Explain the reason for your request
4. Provide any relevant evidence (screenshots, etc.)
We will review your request and respond within 2-3 business days.
7. REFUND PROCESS
If approved, refunds are processed to your original payment method:
- PayPal: 3-5 business days
- Credit Card: 5-10 business days
8. CHARGEBACKS
Please contact us before initiating a chargeback with your bank. Chargebacks without prior communication may result in:
- Account suspension
- Ban from future purchases
- Collection action for fraudulent chargebacks
We are always willing to work with you to resolve issues fairly.
9. EXCHANGE POLICY
Instead of a refund, we may offer:
- Exchange for a different beat of equal value
- Store credit for future purchases
- Upgrade to a higher license tier
10. CONTACT US
For refund requests or questions about this policy, please contact us through our contact page. Include your order number for faster processing.
We value our customers and will always try to find a fair solution to any issues.
Our products are digital downloads (beats/instrumentals). Due to the instant-delivery nature of digital products and the inability to "return" a downloaded file, we have a strict but fair refund policy.
2. GENERAL POLICY
All sales are generally considered final once the beat has been downloaded. We cannot offer refunds simply because you changed your mind or no longer need the beat.
3. WHEN WE WILL ISSUE REFUNDS
We may approve refund requests in the following situations:
TECHNICAL ISSUES:
- Files are corrupted and cannot be played
- Download links are not working (and we cannot resolve the issue)
- Wrong files delivered (different beat than purchased)
DUPLICATE PURCHASES:
- You accidentally purchased the same beat twice
- System error caused multiple charges
BEAT QUALITY ISSUES:
- Beat is significantly different from the preview
- Files are incomplete or missing components listed in license
4. WHEN WE CANNOT OFFER REFUNDS
We cannot process refunds in these situations:
- You simply changed your mind
- You found a beat you like better elsewhere
- You cannot sell/release the song you made
- Your music project was cancelled
- You didn't read the license terms before purchase
- More than 14 days have passed since purchase
- The beat has already been used in released music
5. EXCLUSIVE LICENSE PURCHASES
Exclusive license purchases are NON-REFUNDABLE once:
- The beat has been removed from our store
- The files have been downloaded
- More than 24 hours have passed since purchase
This is because exclusive purchases permanently remove the beat from sale, affecting our business.
6. HOW TO REQUEST A REFUND
To request a refund:
1. Contact us within 14 days of purchase
2. Include your order number
3. Explain the reason for your request
4. Provide any relevant evidence (screenshots, etc.)
We will review your request and respond within 2-3 business days.
7. REFUND PROCESS
If approved, refunds are processed to your original payment method:
- PayPal: 3-5 business days
- Credit Card: 5-10 business days
8. CHARGEBACKS
Please contact us before initiating a chargeback with your bank. Chargebacks without prior communication may result in:
- Account suspension
- Ban from future purchases
- Collection action for fraudulent chargebacks
We are always willing to work with you to resolve issues fairly.
9. EXCHANGE POLICY
Instead of a refund, we may offer:
- Exchange for a different beat of equal value
- Store credit for future purchases
- Upgrade to a higher license tier
10. CONTACT US
For refund requests or questions about this policy, please contact us through our contact page. Include your order number for faster processing.
We value our customers and will always try to find a fair solution to any issues.